A commercial building in downtown Dallas suffered massive ongoing flooding with their large basement being filled 10' with water. Water was overflowing the stairs into the next level of the building. The source could not be stopped until water was extracted. That meant the water pump out had to be much faster than the water still pouring in. SERVPRO of Dallas Central was called to assist with this very distressing situation. Our team worked all day and night to get the water out. Once at a low enough level we went inside to inspect where the water might be coming from. After a quick analysis, we found the source and could tell the customer so they could get their plumber on standby to fix it.
Once the issue was fixed, the dry out began. There was limited power so long extension cords and a power distribution box were used to pull the electricity needed. Next, demo of all drywall walls took place. With extraction, drying and demo complete, the place was cleaned and turned back over to the owner.
They were extremely thankful for the quick response and the thorough work from our SERVPRO of Dallas Central team.