What our Customers say...

Water Damage Testimonials

We had water flowing from a pipe in one of our closets and it soaked most of our child's bedroom as well.  The SERVPRO team was awesome.  They communicated the whole time.  Not only did they take care of drying things but they also were back quickly to rebuild things.  We really appreciate these guys!

I woke up one morning to a sea of water in my back yard that was quickly flowing into the crawlspace of my recently purchased home.  It also flowed into all of my neighbors yards as well. This was all caused by the city.  SERVPRO was right down the street and was there to help us immediately.  The city and my insurance refused to pay so SERVPRO worked with us to get it dried at a reasonable price.  Many thanks guys!!

I'm head of maintenance at a complex in the Cedars.  We had a drain that backed up from outside one of our units.  SERVPRO was there very quickly to take care of things.  We had another unit while they were there that wanted us to look at an issue.  SERVPRO came along to check it out and helped us identify where the leak was coming from and then get things dried out.  Couldn't be more thankful that we called these guys.

I called these SERVPRO guys on a Saturday afternoon.  They were promptly over to my house to inspect the damage from my leaky hot water heater.  I wanted an estimate first before proceeding and they were more than happy to do that and do it quickly so I could make a decision and get moving on things.  They were here 4 days and couldn't have been nicer and more accommodating.  I would absolutely recommend them.

The group at SERVPRO of Dallas Central has been very helpful and accommodative.  I had some issues with my sprinkler system outside that caused some leakage into my home.  I had to reschedule numerous times but they were more than happy to work around my ever changing schedule.  They are very customer service focused which is truly rare these days.  Thanks for your work!

My elderly mother had a soaking wet carpet in her guest bedroom but did not have an idea of where it was coming from.  The SERVPRO guys were out that night to not only start the drying process but to educate us based on their experience as to what might be causing the issue.  They surprised me with a thermal camera which I didn't think was the kind of technology that would be used in their work.  They came up with a game plan and followed through.  They explained things in a very simple and understandable manner to my mother.  I would definitely recommend this company.